Adequate

The staff kept trying to sell extras during pickup, and seemed a bit displeased when I declined.

Average service attitude, but the return process was okay.

I bought full insurance on QEEQ, so I had to be extra careful not to buy it again at the office, which was exhausting. My poor English made it difficult, and I had to message QEEQ to confirm everything each time. The staff didn't have the patience for that. It might be less tiring to buy insurance at the office. I haven’t compared the prices, but you often end up spending extra money on trips. It’s hard to avoid.

For a 7-day rental, I returned the car two and a half days early. The Avis staff said there would be a refund, but now they deny it. How can such a company be trusted?

Quick and friendly pickup. Unfortunately our car got broken into and we had to exchange it on the last day. Exchange took forever. Nobody seemed to know what they were doing.