Very satisfied, call

Very satisfied

It was very difficult to get this car rented as I walked around the airport and did not see a counter for them. Luckily I went to the tourist info center and they called and I found the agent. Again very time consuming and difficult to get someone. Upon returning the car, I called in advance and had to wait for someone to arrive at curbside of the arrival area.

Although the car looks small but the leg room is good. It is also a very new car with only 1500km clocked when it was handed to us.

Easy to book with app voucher. Should consider more discounts for returned customers.

The car was quite new & clean, I'm very satisfied with the condition of the car. Customer service was polite, very helpful. However, the whole experienced almost got overshadowed by the drop off process. The staff was late for 45 minutes, which in turn makes me almost late for my flight. I have had better car rental experience in the past, where staff responsible for pick up/drop off will often contact/whatsapp me as soon as my flight landed.

The platform is easy to use. Convenient to purchase additional rental insurance.