Very satisfied. Compared to the service efficiency on the North Island, the South Island is much better. The North Island is quite unreliable.

Quite good

The counter staff patiently answered questions and provided a complete driving guide manual, which was very helpful!

Good vehicle condition, quick and simple pick-up and drop-off procedures.

The process of picking up the car at Christchurch Airport was quick and efficient. The car was new and performed well without any issues during the 15 days of driving. Pleasant experience! When returning the car in Picton, I didn't know about the drop key box method and couldn't pay the rental fee in cash as intended, had to use a credit card instead. Hence, couldn't use up the New Zealand dollars I had exchanged. Picton, being a key hub between the North and South Islands, should have continuous on-site staff like in Auckland, Wellington, and Christchurch.