This company is fine if you understand English.

Terrible service. Even after making it clear that I did not want any extras, they added roadside assistance without informing me. There were no fee notifications on the signature pad, which is very deceptive.

Except for the aggressive insurance upselling, everything else is perfect.

The service was good. They offered me insurance and a roadside assistance service, which weren't too expensive, so we bought them. It was also to ensure a smooth trip!

Like: The help was great
Dislike: The first car I was offered wasin such bad maintenance status that I was turned around at the gate. The next vehicle was great but I skulls have been able to choose it initially. The first vehicle, which was terrible, was the only vehicle available and there was no offered upgrade or anything until it failed the maintenance cycle which costs me more time that I didn't have.