Enjoyed car that was in decent condition but the shuttle bus was unpleasant due to broken a/c

Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.

Service was very easy to use.

The representative at the counter kept telling me that EasyCars went out of business and wanted to charge me a higher rate. At return the charges were correct. Also car needed new windshield wipers.

We went to pick up the car from Fox Rent a Car and when we arrived at 10AM we were told they didn't have any full size vans/similar cars available that we reserved. After waiting for over an hour, we were then sent to Payless Car Rental who we were told would honor the price and provide us with the correct car. When we got there they told us they only had a standard SUV....after we went down to get it, there was no way our luggage would even fit in the car. So we went back to the counter and another person there was able to finally provide us with a Dodge Grand Caravan which we originally ordered. Will never order from Fox Rent a Car ever again....thought the whole point of reserving a car meant it would be there for us when we arrived.

The inside of the windshield was very foggy; appeared that it had never been wiped down. The windshield wiper blade rubber inserts were totally trashed, and I didn't discover that until it began to rain. Oops.

We waited a long time for the shuttle for pick up.