AVIS Montreal-Pierre Elliot Trudeau International Airport Review: Pickup/Drop-off Excellent, Cleanliness Acceptable, Customer Service Ex......

Levi Wiener

Canada

Reviewed: Thu, Jul 18, 2024

About AVIS: 8.0 /10

the car could have been washed - surprisingly it was not.

About QEEQ: 10.0 /10

None

AVIS

Pierre Elliott Trudeau International Airport(YUL)

Montreal

Canada

Compact | Hyundai Elantra or similar

19 day rental

Relevant Reviews on AVIS Montreal-Pierre Elliot Trudeau International Airport

Deborah Joshua

Canada

1 days rental

AVIS

Pierre Elliott Trudeau International Airport(YUL)

Montreal

Canada

Reviewed: Mon, Nov 8, 2021

About AVIS: 10.0 /10

Very satisfied.

About QEEQ: 8.0 /10

Vita Hugh

Canada

1 days rental

AVIS

Pierre Elliott Trudeau International Airport(YUL)

Montreal

Canada

Reviewed: Mon, Sep 24, 2018

About AVIS: 6.0 /10

The waiting time in line was quite long, and the staff's attitude was average. The English accent in Quebec was hard to understand!

Virginia Alerander

Canada

1 days rental

AVIS

Pierre Elliott Trudeau International Airport(YUL)

Montreal

Canada

Reviewed: Mon, Nov 13, 2017

“Montreal Airport, Canada - Kingston - Toronto - Niagara - Buffalo Airport, USA”

About AVIS: 4.0 /10

At the Avis Montreal Airport location, it took nearly an hour to queue for the car. The staff’s attitude was quite abrupt due to their fatigue, and they couldn't clearly explain the overlapping fees between the rental platform and the store. A major downgrade in the car (no Ford Mustang due to cold weather, downgraded to a regular Hyundai) and a change in the return location led to no special deal for driving a U.S. car back to the U.S. Instead, there were extra upgrade and duplicate insurance fees, raising the total from about 1800 yuan to nearly 3000 yuan. After returning home, the QEEQ platform only managed to recover 240 CAD from Avis. Based on industry standards, I believe people can judge this fairly.