Overall, it was pretty good. However, when picking up the car, they recommended a device similar to ETC and a service where you don't have to return the car with a full tank. For the convenience of paying tolls and not having to refuel, I accepted the offer and paid $107.
The shuttle bus from the airport to the rental car company’s parking lot comes about every 20-30 minutes. The rental car company’s counter is easy to find. However, the counter staff insisted on adding $59 for the EZ pass, saying that the highways from Boston to Washington don’t accept cash or credit card payments. Though the booking website mentioned only paying $259 at the store, Dollar ended up charging me $369 with tax included. I didn't bother arguing but felt that the rental car company should inform customers more clearly; it's quite disappointing.
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