The rental company staff picked us up from the airport and took us to the office to complete the paperwork. They explained everything clearly when we had questions, and we returned the car to the same location using GPS coordinates.
The car exchange was quite convenient, with shuttle buses to and from the airport. However, the security deposit return process is too slow. I returned the car on the 13th, and the authorization still hasn't been lifted.
“Not so good experience. CENTAURO this time disappointed me.”
About Centauro:8.0/10
I made the reservation through the QEEQ platform, which clearly stated that CENTAURO accepts deposit by debit card.
When I went to the office to pick up the car, even though I showed the voucher that clearly stated I could pay the deposit with a debit card, the clerk insisted I needed a credit card.
I finally picked up the car after about two hours, the only reason being that there was a long queue behind me because I informed that I am not going to leave the counter if I don't pick up the car.
Except for this incident, everything else was fine.
Great car condition. Great service. Quite strict with the processes (driver has to be the one that made the reservation, credit card ONLY on his/her details), but this is not always bad. But,they also accept debit cards.
About QEEQ:10.0/10
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