The car exchange was quite convenient, with shuttle buses to and from the airport. However, the security deposit return process is too slow. I returned the car on the 13th, and the authorization still hasn't been lifted.
When picking up the car, the salesperson strongly pushed to sell their insurance. The fuel tank wasn't full at pickup—take photos for record. Just explain at drop-off.
The rental company staff picked us up from the airport and took us to the office to complete the paperwork. They explained everything clearly when we had questions, and we returned the car to the same location using GPS coordinates.
This is my second time renting a car here. They always hold a fuel deposit (which is unique to this company) and then use the exchange rate difference to charge you more (high exchange rate when holding the deposit, low exchange rate when refunding the deposit).
Hi there, the agent at the desk insisted on adding insurance to our car and bad-mouthed internet bookings. There was a language barrier (Greek) so we couldn’t decide whether it was necessary or not. The cost of our rental nearly doubled. Not Happy!
About QEEQ:10.0/10
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