Pickup and drop-off were very convenient

The CLA I booked was unavailable. They made me pay an extra 10 euros per day to switch to a C200. Very disappointing experience. If it weren't for the urgency to pick up the car...

The service guy entered the wrong credit card information and told us our card couldn't be used. After trying twice, we called our bank back in our home country and discovered he had made a mistake. Additionally, we booked a Peugeot 2008, but they gave us a Renault Captur. The problem is, there was a clear price difference between these two models when we made the reservation.

Extremely dissatisfied with this car rental experience. The rental platform stated that the car could be rented if you are 21 years of age or older, but at the store, they told me you have to be at least 24 years old.

Unable to contact local authorities in Turkey, no proof of insurance provided after reporting a vehicle move, I had to pay for repairs despite having insurance.