Counter staffs were friendly and gave us clear information about our booking.

Price protector works great!

The service was attentive, the price was cheap, and the car was very new.

Everything is pretty good, just a bit of traffic in front of the store.
The driver who picked us up was enthusiastic and talkative.

Okay

The office installations where very poorly looking, walls peeling off, etc. The staff wasn't very friendly and the person who process my documents took pictures of my credit card front and back, which I found very doggy as the security code is on it, when asking, he said it was for their own security, which I completely disagree, but he didn't give me other option.

You should specify that insurance bought on the app is not related with the car hire company and if anything happens we have to claim apart