First order: The flight was delayed, and the staff left on time at 8:30 PM, so I had to cancel. Second order: Arrived at the store in the afternoon but was told there was no reservation. The staff were okay, but after communicating with the rental company for a long time, they still had no car available. It was a hassle for the whole family.

Overall satisfied, but the waiting time for car return was quite long as we had to wait for vehicle inspection before being taken to the airport. The car had 30,000 kilometers on it.

Pretty good, high cost performance. Note that the toll fee supports automatic deduction, but there is an additional service fee of 5 AUD each time, capped at 40 AUD, which is mentioned when picking up the car.

Quite satisfied; the service was thorough, and the procedures were simple. If you use the electronic toll system, there's a $5 fee per transaction. However, there are few toll roads.

Great car at good price and excellent customer service.

Great car at a good price. The confirmation email directed me to the wrong pickup place. That needs to be tidied up.