Melbourne - Great Ocean Road - Twelve Apostles

Extremely slow

The service was excellent, warm, and attentive. For someone who doesn't speak English, they were very friendly, patient, and meticulous. The vehicle's performance was outstanding, with full features including cruise control and lane departure warning, which was very helpful for me, a newcomer to Australia driving on the left side of the road. It constantly reminded me if I drifted out of my lane. Most importantly, they didn't have any hidden charges. During this Great Ocean Road trip, the only extra costs were tolls, with no other charges for violations or parking fees, which made me very happy. I'll definitely choose this company again when I come back to Melbourne.

The 7-seater car I reserved was not available, so I had to switch to a 5-seater car

The waiting time wasn’t long, but the service attitude was mediocre.

Not the same as request- Full Size | Toyota Camry or similar but Mitsubishi ASX

It works- the price drop rebooking protection!