We had two people and two large suitcases; the car we originally booked couldn't fit them. The staff said we couldn't place them on the back seat or we'd be fined (though I doubt that would actually be the case). They offered an upgrade at a cheaper price, but it still would have cost us nearly 2000 extra. We firmly declined, and in the end, they upgraded us to an SUV for free! Extremely grateful!!!

So smooth. Kudos to Europcar Pamplona for making every process easy.

Trusted

A mon arrivée à l'accueil on a voulu me vendre une voiture plus grande pour 20€/jour en plus, je trouve dommage que l'on essaye à chaque fois de nous vendre toujours plus si j'ai réservé une voiture comme çà c'est que je voulais çà !!!!

Car exceeded expectations, no VW polo on site so was given an upgrade

Short and sharp to rent a cheap car

Car was better than expected and very good fuel consumption. Staff did their job as expected and were friendly and helpful.

Very satisfied with the price (that is the reason I booked). I feel I received the service I expected, which was very good.