Unfair charges! They didn't inform me about the additional fee for upgrading the car!

To avoid disputes, we bought full insurance. We were careful drivers and had no issues, so we didn’t interact much with the rental company. On the pick-up day, we signed a contract, and they held a deposit of around 61 NZD, which was refunded about three to four days after returning the car. It was rather smooth, and I think the full insurance played a big role.

Too many hidden charges. They originally said the upgrade would be $15 per day, but it ended up being $70 per day. Typical extortion. There's no use in complaining afterwards. I highly do not recommend using third-party platforms for renting cars; they offer no real value as middlemen.

The drop-off location is very hard to find, it's inside the airport.

I was worried about checking car for damage at pick up, as it was raining and hard to check . I did take photos. Luckily we had a short trip this time and I took care of th e car. I was given a hybrid car and it was very good.

Everything went OK. Thanks. I'm using QEEQ Again soon in Australia do hoping for another Hybrid car Please.