The local company Fox in Los Angeles is quite problematic. Europecar partners with Fox locally and they will try to charge you additional fees at pickup, telling you there are no cars available unless you pay more. There were many people at the door complaining about why they couldn't pick up their reserved cars. The staff explained that making a reservation only guarantees you can come to the store, not that you will get a car. Also, I returned the car with a full tank, but I was still charged over 20 USD.

Satisfied

The process was quick, you can pick any car from the area.

I have placed several orders through Zuzuche, but this time when I rented a car in Los Angeles, I paid in full when placing the order. However, when I arrived at the store to pick up the car, they insisted that I had an outstanding payment, and I had to clear it on the spot. I contacted Zuzuche online and spent two hours dealing with the issue without success, which was a huge waste of time. I ended up paying the amount requested by the store. Upon returning and discussing the matter over the phone, nearly half a month has passed with no resolution.

el coche tenía un foco trasero roto. No lo vi porque era de noche cuando cogí el coche. El personal a la salida del local dio la vuelta al coche y no me dijo nada. Me hizo firmar el papel y me dijo que saliera. Luego resulto que el portón trasero no se cerraba. empujabamos la puerta, se cerraba pero 2 segundos más tarde se volvía a abrir.