Very good

Pretty good

The service lady was not enthusiastic and impatient. She was not diligent, I didn't rent a GPS but she included the charge in the bill, $67. Unprofessional, no one knew how to set up the GPS in Chinese, initially wanted to rent but then cancelled. Pushing unnecessary insurance even though I already bought comprehensive coverage.

I rented a Jeep on the website, but they gave me a Kia. Although the models are similar, I was still a bit disappointed at first. There was Chinese service in San Francisco, but the upselling took quite a long time. Nevertheless, picking up and returning the car was very convenient and quick.

Like: Great price, it was very easy to book and we got a great car!