Extremely satisfied

I rented a Ford Explorer, but it wasn't available. They gave me a Hyundai Santa Fe instead, but I found out that the trunk couldn't fit all the luggage. They later coordinated a Ford FLEX for me. I've always rented cars of the same type.

Not very satisfied with the vehicle selection; the replacement model was even worse than the originally reserved one. Contrary to the website's claim of free upgrades, the final price was higher than the preliminary quote from Zuzuche.

The customer service was friendly and patient, answering all my questions. Since the options for foreign car models are limited in our country, I am quite satisfied with the car I chose. However, for this class of vehicle, it would be perfect if they provided parking sensors. The Dodge SUV I rented was in good condition and I was mostly satisfied.

Car's are very well maintained. I like Budget rentals.

Great Service. Customer service was also very good, they helped me in resolving to drop the car in a different location.