Very satisfied

Excellent service. Both the front desk staff and the car pick-up area staff were great.

Very good

Liked being able to choose a car from a range then get in and go.

Great for getting a good rate, price drop protector worked but only the first time the price dropped - still waiting for the credit to show on my card.

Car was unclean inside with hair food and other dirt in handbrake gator. Dust, hair and dirt on dash and thick in speed display dials. Rear window drivers side did not shut properly and leaked in rain. It had to be pushed shut by hand. Pointed out to staff on return who did not show any interest. For a prestige vehicle this was unacceptable.