Not bad

The service was quite good. I didn't know the procedure and went directly to the car rental area on the basement level. Although it was meant for Fastbreak Membership only, they still processed my request, which was very considerate. Thumbs up!

Not very friendly

The car had a very strong smell of smoke.

The service was acceptable, but the response was very slow. I suspected that I had left something in the car, so I went to the rental office on the day of return to search for it. They told me the car was being cleaned, took my phone number, and said they would get back to me. It's been six or seven days with no response, which is frustrating.