Poor service attitude, bad return experience

They don't have early morning hours. I dropped the car off at 7 am (which isn't that early), but they don't apparently open until 9 am on Sunday. So I left the car parked in front of the door and put the keys in their drop box. I then needed to hire an Uber to take me to the airport. Which needless to say is very inconvenient. On Tuesday I get a call asking where the car is as it was supposed to be dropped off on Sunday. They also tried to charged my credit card even though they had the vehicle. Apparently, no one checked their drop box. Nor did they recognize their vehicle. Will not use this outfit again.

No comment good service.

No comment easy to use and booking.

Very friendly people at the counter as in the shuttle picking you up from the Air port. Seat in the car not great but that was probably the model of the car. When checking the car the marked all damages on the car before rental very easy, no hussle like you can have normally when renting a car. I will use them again when visiting Canada, good price-quality ratio. And no upselling or other stupid things at the counter, just picking up the car you booked, very nice experience:)

Good website that helped find a well priced car and good low priced insurance with it.

Our experience was good. We had to wait a little bit for a shuttle to pick us up but that was not a negative. I would definitely use City Car and Truck Rental again.