“Very inconvenient and not well managed causing much extra hassle, expense and aggravation.”
About City Car Truck:7.0/10
They don't have early morning hours. I dropped the car off at 7 am (which isn't that early), but they don't apparently open until 9 am on Sunday. So I left the car parked in front of the door and put the keys in their drop box. I then needed to hire an Uber to take me to the airport. Which needless to say is very inconvenient. On Tuesday I get a call asking where the car is as it was supposed to be dropped off on Sunday. They also tried to charged my credit card even though they had the vehicle. Apparently, no one checked their drop box. Nor did they recognize their vehicle. Will not use this outfit again.
Great car but not so fabulous renter office, far from the airport. They say they offer the shuttle from the airport to their office but make you pay a Uber to make you come back to the airport once you drop off the car. I had to call them to know where the keys needed to be put in for the drop off.
About QEEQ:10.0/10
Easyrentcars helps you with every issue you may have and replies as fast as they can to make you happy with your rentals. I highly recommend this comparator !
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Customer Service
I give a rating of 90%
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