No car available, given a Nissan

No contract provided during car pickup. They directly charged my card and then asked for my signature on the itemized bill. Extremely unprofessional behavior.

Picked up the car at the central train station branch. The paperwork was done on the first floor of a clean and tidy building. The pickup location is in a dedicated parking structure (turn left and walk approximately 5 minutes). Arrived at 8 AM, no queue, and was warmly received by a very nice German lady. Efficient and courteous.

Friendly staff and well-managed.

The location is easy to find, but the rental office and the car storage area are not in the same building, requiring a walk of about 300 meters.