Picking up and dropping off the car was very convenient with no extra charges. When I picked up the car, they just asked if I wanted full insurance and even offered a discount. When I said no, they didn't insist. Before returning the car, I made a call, and by the time I reached the airport, someone was already waiting for me. The return process took just two minutes, which was fast and convenient.

The pick-up and drop-off process was very quick.

Extremely satisfied

It was the same clerk as last time, chubby and very cute.

This car rental company has the most rules I've encountered in the past 6 years of traveling. In contrast, AVIS in Thailand always provides me with great convenience. This time, due to an issue with my VISA card, they charged me an extra 300 RMB, and attempts to resolve it through direct communication and with the help of the customer service were unsuccessful. At the same price, I will avoid this rental brand in the future.