Quite convenient

I feel tricked by this company. They charged me for a full tank of gas and said they would refund it if I returned the car with a full tank. But when I returned the car, they said the refund wasn't possible.

I only used the car for one day and had to return early due to a family emergency. They showed no sympathy at all.

The store does not have Chinese-speaking staff and the service attitude is bad. They constantly pressure you to buy additional insurance. When picking up the car, they don't inform you about important usage instructions, and the inspection is careless. There were three scratches not marked on the diagram, and if we hadn't inspected it carefully, it could have led to disputes when returning the car. Strongly do not recommend choosing this rental company. On the first day of renting, they charged a 255 NZD cleaning fee, falsely accusing me of smoking in the car. This significantly ruined an otherwise pleasant trip.

EZI in Queenstown is just a few meters away from the airport. Picking up the car was very easy, no need for a deposit or passport, just fill out a form and check the car's paint. The car was almost new with 7K kilometers and very easy to drive. Drop-off in a different location was also very convenient, just self-park and exchange keys.