I recommend everyone avoid renting from this store. I believe they intentionally make customers pay damages. During my car return, the actions of these two staff members were very dubious. I've rented cars in Phuket around 8 to 10 times, and never experienced something like this. Here’s my experience with picking up and returning the car. When I picked up the car, I noticed scratches all around the vehicle, including the tires and rims. I took photos with my phone, but the two staff members seemed impatient and said it was no big deal. When I was about to drive, I realized the left side mirror couldn’t be adjusted and called the staff to fix it. Fifteen days later, I returned the car in the evening, driving it to the parking lot. Two staff members came over to inspect the car, acting rather strangely. They immediately went to check the front windshield and found a tiny spot. They then asked if I had photos from when I picked up the car. I showed them the video I took, but they insisted the spot was my fault and that I had to pay for it. I carefully reviewed the video and found that the spot was already there before I took the car. After some dispute, they reluctantly accepted that I didn't need to pay. However, the whole process felt like a setup to make me pay. It seemed like they already knew about that spot. I believe many people have had to pay because of this. I suspect this will continue happening, so I advise everyone not to rent from this place. Really, if you have to rent from here, make sure to take detailed photos of every inch of the car and the glass. They will make you pay for the smallest mark. I suggest the car rental company investigate if this store is suitable for partnerships.

Great experience, renting a car in Phuket is very convenient.

Satisfied, you get what you pay for.

Very easy to find the counter and very satisfied to rent a new car on my trip.

There is a price drop protection syste, it’s user friendly

Amazing car, had done 30000 KM's, had all new features like paddle shift, immobilizer, spacious luggage space for four pax. Communication could have been better as counter staff find it difficult to interact in English.

Best price across all platforms