Picked up the car at LAX and drove to Las Vegas to return it.

Poor attitude

Waited for roadside assistance for 6 hours, shivering in the cold.

Hidden charges

They intentionally claimed that my credit cards couldn't be used. After telling me multiple times that none of my credit cards were usable, they suddenly said it was okay but increased the booking price from over $600 to over $4000. When questioned, the staff member disappeared, and after repeated negotiations, another person finally voided the transaction, but still raised the price by over $100 without any explanation. They didn't even bother to look at the printed booking order. Very bad service! The large transactions on multiple credit cards led my bank to suspect fraud, causing significant inconvenience. This car rental company has no integrity!

I filled the gas tank before returning the car and confirmed with the staff that everything was okay, but still got charged an additional $20 for fuel! Ridiculous!