This time, there was almost no wait at the counter; I was quickly assisted and the car rental procedure was completed promptly. This is different from before when the wait times were very long.

Average

Overall satisfied, but the price increased to 1300 dollars because it was booked last minute.

Like: I appreciated the vehicle was roomy and that I was able to enjoy the drive as I worked my conferences and also enjoyed the scenery of the roadside. The staff took great care of me even though my flight was 6 hours late, and I will always appreciate the speed getting me a vehicle at that hour.

Dislike: Hertz would not honor the total amount due at the desk, as shown on the confirmation for Easy Rent cars. They honored the daily car rate but still charged taxes and fees, even though the contract said that was to be included in the price.