Excellent

Not good, too many mileage restrictions. Even after purchasing unlimited mileage, there were still charges at the end. The car was in very poor condition, with no air conditioning, and the key remote was broken, often failing to lock the car. This was the worst car rental experience I've had abroad. They didn't provide a full tank of gas at pickup but charged for a full tank at return. Extremely poor service. Another rental company I used for this trip did not have these issues.

Very poor experience; the price increase for upgrading the vehicle was significant.

Small company with affordable prices. The store is located inside the Sheraton Skyline Hotel, without a signboard. You can take a free bus from Heathrow Terminals 1, 2, and 3 bus station to get there. Upon returning the car, they provided a ride to the departure terminal, and the service was pretty good. I had reserved a Ford Mondeo estate but got a Toyota AUIS hybrid instead. Although it's slightly smaller than the Mondeo, it was still sufficient. The mileage was 3000 miles on the odometer, so it was a very new car. I opted for the prepaid full tank option, which cost over 86 pounds. It turned out to be a rip-off because even running the tank empty only required a refill of 45 pounds. I strongly advise against getting the prepaid full tank option. I accidentally scratched the left front wheel and the wheel rim during roadside parking. They said it needed to be replaced when I returned the car, and I was charged 420 pounds including service fees and taxes. Fortunately, I had purchased the supplementary full insurance recommended by QEEQ in China, and I was fully reimbursed. I highly recommend this as it's much more cost-effective than buying full insurance abroad.

Car only had 1/4 of a tank petrol. Car provided was a Peugeot 3008, not a volvo xc60 as advertised.

Convenient and good value for money.