The car was easy to drive and the pickup process was convenient. However, they informed me that the platform insurance is only for the platform and asked me to buy an additional insurance ranging from 150 to 600 euros.

Long wait time at Milano Centrale desk with only one staff member at a busy time. Had to leave and come back as didn't accept debit card or Amex credit card. Vehicle was no longer available by the time I returned and had to wait for several hours for another vehicle to return. Required €1,800 deposit for vehicle, which Qeeq didn't communicate clearly on booking emails. As I didn't have this amount available on my card I was forced to buy extra insurance from Noleggiare that I didn't need, amounting to almost €400 over the booking period. During booking, had to ring the Milano Centrale office 15 times to confirm I could drop the vehicle back later than the booking time. Drop off location was correct on the Noleggiare invoice, but incorrect on the Qeeq email and voucher. All in all a subpar experience and unlikely I would book again with Noleggiare, and would expect Qeeq to improve their communication on deposits required significantly.

Long wait time at Milano Centrale desk with only one staff member at a busy time. Had to leave and come back as didn't accept debit card or Amex credit card. Vehicle was no longer available by the time I returned and had to wait for several hours for another vehicle to return. Required €1,800 deposit for vehicle, which Qeeq didn't communicate clearly on booking emails. As I didn't have this amount available on my card I was forced to buy extra insurance from Noleggiare that I didn't need, amounting to almost €400 over the booking period. During booking, had to ring the Milano Centrale office 15 times to confirm I could drop the vehicle back later than the booking time. Drop off location was correct on the Noleggiare invoice, but incorrect on the Qeeq email and voucher. All in all a subpar experience and unlikely I would book again with Noleggiare, and would expect Qeeq to improve their communication on deposits required significantly.

Very smooth process, pleasant staff. We didn't take any extra insurances. We took photos and paid attention to the condition of the vehicle when we received it. We drove carefully and had no problems on return. Thank you

Starting to use qeeq all the time for rentals now. So far I am very pleased, no issues at all

I throughly enjoyed my experience with Noleggiare. At first, I was very skeptical because it was not at the airport, but once I got into the shuttle van and got to the counter, I was put at ease. The staff was very helpful and friendly. Highly recommend Noleggiare.

I have never used QEEQ before and was skeptical because their price was so inexpensive, but was quickly excited with the ease of the website and payment security. You are doing a great thing. Thank you.

The car was very good, clean and spacious. The only thing is that the tank wasn't full at my collection, as shown in the photo. From my experience, it could have been a more than 50km drive from full tank. Hope they will check it out next time before giving the car to customers.