Todo muy bien, solo el proceso para que me dieran el carro fue muuuy lento, había mucha fila y solo dos personas atendiendo. También me quedé un poco inconforme en cómo te explican lo del seguro, creo que me salió mas caro el seguro que el carro.
1. Booked a Toyota Corolla but received a Hyundai Elantra on site.
2. The car was in poor condition with over 60,000 km on the odometer. Usually, it should not exceed 30,000 km.
3. Tires were aged and one leaked midway. I had to replace the tire myself at a cost of CAD 180, and the rental company refused responsibility.
4. The return location was difficult to find and had no signs outside the parking building. It took a long detour and guidance from Hertz staff to locate it.
I often rent cars from them, and it's pretty good. There was an issue with QEEQ's information. I needed to drive to the US to see a friend, and when I explained to the rental company, they just nodded and said it was fine.
The processing speed is extremely slow, had to wait over an hour to get the car. The service phone is answered by an Indian, making communication difficult. Extending the rental by one day costs 280 dollars, which is unbelievable; that amount could rent a car for four days.
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