Bordeaux - Bayonne - San Sebastian (Spain) - Toulouse

Friendly service and thorough introduction

The service staff in Paris were nice. However, the car did not have a USB charging port; it seemed to be type-C, so keep that in mind. The car had Google Maps installed, and once you log in with the same account as your phone app, you can send navigation routes directly to the car. The car return process is self-service.

Normal

Location is convenient

The pickup process was very quick and procedures were efficient. This included the return, where the car was inspected, we said thank you, and left. At the counter during pickup, they recommended the Fuel Up Front Option, which meant we could return the car with an empty tank. We thought it was reasonable and bought it. However, returning the car with an empty tank wasn’t as easy as expected, though it was convenient. Also, the counter staff didn’t inspect the car with us during pickup. After inspecting the car ourselves, we found some scratches and had to go back to have them noted in the contract, which wasn’t very satisfactory.