Auto ya un poco viejo , las condiciones era que estaba sucio por dentro y por fuera , es decir no lo entregaron limpio creo que solo lo limpiaron como pudieron

Buena

They scam you without hesitation

El auto fue muy sucio, especial los cristales a dentro. Ademas huvo todavia traces de pegamiento de etiquetas del auto nuevo. la atencion del personel, especialmente a la devolucion, no fue coordinada y muy chaotica. Me dejaron esperar mas de 30 min en el bus.

Issues with Hertz office in Cancun regarding insurance policies- please refer to my extensive email correspondence with your customer service officers

Excellent - especially regarding the problems I encountered with the Hertz Cancun office

Had a long wait to collect the car from Hertz standing in the queue with up sell to go premium and jump to the front. Tried to sell additional insurance to me using scare tactics despite explaining I had an annual policy covering the excess and didn’t want it. Car was clean except on front where washer fluid was probably spilt during a top-up. Taking photos of the condition of the car and emailing to the customer is a nice innovation by Hertz. Car was problem free throughout hire. Dropping off the car was super easy and quick. If only the collection could be like this.

Simple and efficient booking. I have used before and will use again.