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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3051237356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3051237356
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Hertz, Cancun Airport Car Rental

Hertz 1000+ ratings, 8 reviews

Cancun, Quintana Roo, Mexico

6.1 / 10 Average

Best Price Car Rentals at Cancun Airport(CUN)

Last updated on: December 19, 2024

Hertz - Cancun Airport Information, Car Rental Instructions & Policies

Address

INTL AIRPORT OF CANCUN

Telephone

+52 5591289000

Pick-up Instructions

The Hertz - Cancun Airport car rental location is in terminal

You can walk to the counter of Hertz - Cancun Airport car rental.

Counter at Termninals 2 and 3. 'Please, provide the supplier with your flight details for pickups after 21.00' ‘Por favor, proporcione su número de vuelo al proveedor para recogidas a partir de las 21.00 horas’

Drop-off Instructions

Please return to the Hertz car park, then take the free shuttle back to the airport. Address:Hertz car return, Carr. a Aeropuerto Cancún 14129, 77569 Q.R., mexico. Google map link: https://maps.app.goo.gl/PxukT2M4u2XMSMnf6

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 7 - 30 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 6.66/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 12/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 12/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 12/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 800-4000

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Cancun Airport

Hotels

1.7 mi from Comfort Inn Cancun Aeropuerto

1.9 mi from Courtyard By Marriott Cancun Airport

1.9 mi from Fairfield Inn & Suites by Marriott Cancun Airport

Other Landmarks

8.7 mi from Ceviche's Fountain

8.8 mi from Mercado 28

9 mi from Cancun Government Palace

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 21.0402951 -86.875712

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 6.1 / 10 Average

  • Vehicle condition: 2.2
  • Vehicle cleanliness: 2.5
  • Spaciousness: 2.2
  • Counter staff: 2.2
  • Pick-up location: 2.5
  • Drop-off location: 2.5
  • Pick-up time: 30-60 mins
  • Drop-off time: 30-60 mins

  • D.Jimenez

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Carro en buen estado y limpio, atención un poco demorada a pesar que estaba desocupado el lugar
    Read More >

  • J.PAULIN

    Cancun

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Hertz Invoice me at drop off 791.63 US$ (16379 MXD) instead of 687.67 US$ as agreed with tour services. I paid 103.87 US$ more as agrred at the reservation.
    Read More >

  • Juliet Wyclif(fe)

    Cancun

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The queue situation was manageable. Later, they offered a paid upgrade to an automatic transmission, which I accepted.
    Read More >

  • Joyce Bradley

    Cancun

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Average attitude
    Read More >

  • Gwendolyn Elinor

    Cancun

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Be cautious when picking up a car at the airport; you'll have to pay extra airport fees. The efficiency of the staff in Mexico is incredibly low. Expect to wait in line for about an hour, and then the staff will smilingly scam you out of your money. Despite telling them I already had insurance, they added insurance to my order in Spanish. I only found out when returning the car that this was an extra insurance charge! Terrible!
    Read More >

  • Caesar Dunlop

    Cancun

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The exchange rate used by the rental company is very unfavorable, and the service attitude is poor. I suggest using the prepayment option to avoid arguments at the store.
    Read More >

  • Xaviera Swift

    Cancun

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Slow
    Read More >

  • Ralap Fast

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good
    Read More >

More Car Rental Brands at Cancun Airport

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