There wasn't much of a queue. Since we arrived early and refused the upgrade, we still had to wait three hours to get the car. The experience was okay, as it was one hour earlier than the scheduled time.

Very good

Picking up and returning the car was very convenient, and the communication was smooth.

The car rental location is inside the train station, and all the rental companies are together. It's very fast! There is a lounge downstairs to store luggage. To pick up the car, you need to go to the above-ground parking lot across the street. The staff will give you a map, it's pretty easy to find. Take the elevator up, and the elevator has a password, which is on the parking ticket given by the staff.

The service was quite fast and they followed all the rules.