The car was very new, with just over 100 kilometers on it. They usually try to sell you a highway toll card here, which is quite expensive. It's actually unnecessary — if you're not in a hurry, you can set the navigation to avoid toll roads and travel completely free. The road conditions are not much different, and the toll roads won’t save you much time.
I don't understand why they charged so much! They added a significant amount of insurance without any explanation. There were too many miscellaneous and unexplained charges.
The car was in good condition, and there were minimal insurance sales pitches. The rental fee was slightly high. I wanted to rent an MPV, but the staff informed me that the car wasn't ready yet and offered me a Nissan SUV (7-seater) instead. However, when I went to pick up the car, I found it was a Hyundai compact car. I had to go back to verify and adjust, which eventually got resolved but wasted half an hour (angry).
Picked up the car at Miami Airport. The signage was very clear, directing us all the way to the rental center. The queue was a bit long, but we got a really good car that easily fit 5 pieces of luggage. Returned the car at Orlando Airport. After inspection, the staff even drove us to the terminal entrance for our airline, which was very considerate. Hertz offers great service and well-maintained vehicles!
About QEEQ:10.0/10
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