Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Booth Whittier

Germany

Reviewed: Mon, Jun 24, 2019

About Hertz: 2.0 /10

The Munich airport branch isn't open 24 hours, they start at 8 AM, and their customer service was quite poor and indifferent.

1 days rental

Relevant Reviews on Hertz MUNICH AIRPORT

Eartha Malthus

Germany

1 days rental

Reviewed: Thu, Sep 14, 2017

About Hertz: 2.0 /10

I rented a Mondeo but they gave me a Focus. This is unacceptable.

Pandora Harte

Germany

1 days rental

Reviewed: Mon, Aug 28, 2017

“Returning the car requires a lot of extra time to get to the airport, otherwise it can be very troub”

About Hertz: 10.0 /10

I have rented cars in Germany twice. The first time I rented an Audi A4 estate, but since they didn't have it, they upgraded me to a Volvo XC60, which was okay. This time I booked a Mercedes E-class estate, and again, they didn't have it, so they upgraded me to a Volvo XC60. Initially, I was a bit upset, but I found the XC60's noise insulation to be much better than the E-class estate I rented in the UK, and it had more space. The interior quality is much lower, and the driving feel of the Mercedes is definitely a class above Volvo.

About QEEQ: 10.0 /10

Stacey

Germany

1 days rental

Reviewed: Sun, Aug 31, 2014

About Hertz: 10.0 /10

Friendly service, very new vehicle

About QEEQ: 10.0 /10

Adair Jonson

Germany

1 days rental

Reviewed: Tue, Aug 25, 2015

About Hertz: 10.0 /10

Hertz at Munich Airport has many customers picking up cars, but the staff is very friendly and does not aggressively upsell. They upgraded us for free to a Volvo XC90 diesel, which has plenty of space. If you only have two pieces of luggage, it can seat seven people. It comes with a built-in navigation system with both Chinese and English subtitles; the English version is more accurate and has a wider search range. The car was brand new with excellent performance, providing a superb driving experience.

About QEEQ: 10.0 /10