New York to Philadelphia

The vehicle was making noice on the highway at high speed. Unfortunately, we could not exchange the car since we were not close to any major city and have enough time to change our car.

An extremely perfect car rental experience. The car was new and great to use, and the company's staff were very professional. Two lovely ladies helped us at pickup, and when they noticed the fuel wasn't full, they quickly filled it up. Efficient and pleasant service!

The car was in excellent condition

The service was very good and satisfying. I was also very pleased with the car—a brand new Mondeo in excellent condition. It was handed to us spotlessly clean. However, we returned it dirty and with slightly less fuel (just as it was when we picked it up). Everyone was quite reasonable and didn't make a fuss about it. Overall, it was a satisfying experience. The only inconvenience was that the return location I chose was not on a main street but inside a hotel, without any signs outside. It took us a while to realize it was inside the hotel.

It's okay.