Barely any waiting in line

They helped us resolve the issue of not having a credit card.

Mostly African-American staff, the attitude was average. The parking lot for car pick-up is right nearby. Overall, it's acceptable.

There's a shuttle bus at the airport that takes you to the rental car store. They checked my booking and my license, and the process was done in five minutes with no extra charges.

The store service is very efficient. Just show your order and passport. The staff won't accompany you to pick up the car but will tell you its location, with the key already inside. Of course, there's staff in the parking lot to guide you if you're unsure about the car's location.