New York-Philadelphia-Washington-Orlando-Miami

I had to wait TWO HOURS to get my car. This has never happened to me before. There was a long line and not enough counter staff--between 1 and (rarely) 3 the whole time I was waiting. They were slow and not entirely competent, and their systems were not working well. I will not rent from Budget again!

Good car Deposit not received after more than 24 days

First time I tried it and found it amazing, easy and most important thing is accuracy of information

The radio screen didn’t work, kept jumping from station to station was very irritating

There’s a customer service guy named Ted, who took care of a misunderstanding. I had with Avis regarding a no-show, and although he lost some money, he was able to get a really fair solution very professional exceeded my expectations

Generally good service and easy process. The car lacked cleanliness inside.

We told budget that we needed the E-zpass, but they didnt not put any in the car. Slow and not helpfull staff at The counter

Good