Unwilling to help, for example, no staff were willing to help install the baby seat. In the end, we had to ask the manager. Compared to the service from Hertz in Japan, it's far behind.
I have rented cars from Hertz in many places, but the experience at the Vancouver airport was quite poor. They kept pushing additional insurance even though I emphasized multiple times that I had already purchased full coverage. They insisted that towing fees were not included, and so on.
Rented two cars, but when it was our turn at the store, the staff processed one car and then left us saying his shift was over! After unsuccessful negotiations, we had to switch to another staff member. We had reserved the car for 11 AM, but when we went to pick up the second car in the afternoon around 2 PM, it wasn't ready. They said it had just been returned and was being inspected! We had to wait for almost two hours with multiple promises of 'in half an hour' or 'in fifteen minutes.' It was very frustrating! However, the return process was quick.
La tarifa final fue muy superior a la contratada porque el vehiculo tenía ruedas normales y necesitábamos ruedas de invierno. Igualmente contratamos seguro a todo riesgo que no se incluia en el precio original.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz VANCOUVER INTL AP
Denise Robin
-
-
-
-
View more >Susan Gissing
-
-
-
-
View more >Zora Josh
-
-
-
-
View more >Mamie Jonah
-
-
-
-
View more >P.Fernandez
-
-
-
-
View more >