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+81 3-4578-4029
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+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+61-1800-507-258
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6213744263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6213744263
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Cancun - Tulum - Uxmal - Merida - Chichen Itza - Cancun

Reviewed: Fri, Oct 11, 2019
About MEX: 10.0 /10
The car rental process at Cancun Airport is quite efficient, and the service is very enthusiastic. There were no unnecessary upsells or difficulties. I think the main reason is the high traffic here, they neither have time nor need to make money by being difficult. Additionally, all the rental companies are lined up together, so the competition is fierce. If they have a bad attitude, they'll lose.
About QEEQ: 10.0 /10

Relevant Reviews on MEX

Clyde Abe

View more >
Reviewed: Sun, Sep 26, 2021
About MEX: 6.0 /10
They forced me to pay an additional insurance fee of around 1200, and what's worse is they charged my card after I left the store. I contacted the official customer service of the car rental platform, but their English was so weak that they couldn't argue back when the rental company claimed the insurance had already taken effect. The customer service then blamed me, which was really frustrating.

Yale Valentine

View more >
Reviewed: Mon, Apr 22, 2019
“Cun, Valladolid, Suytun, Pink Lake, Izamal, Merida, Progreso, Chuburna Puerto, Merida, Cancun Beach,”
About MEX: 8.0 /10
There was no one when I arrived, so the process was quicker than others mentioned.
About QEEQ: 8.0 /10

Janice Christy

View more >
Reviewed: Mon, Mar 18, 2019
“Near Cancun”
About MEX: 4.0 /10
They wouldn't allow me to rent a car with my Chinese driver's license and a notarized translation. Instead, they charged me an extra $6 per day for a special waiver, costing me an additional $42. Probably because the price was lower, there were a lot of people picking up cars that day. It took about 40 minutes to complete the paperwork, and then another half hour to actually get the car. Overall, it was a very poor experience, and I won't choose this company again.
About QEEQ: 8.0 /10

Carol Bach

View more >
Reviewed: Mon, Feb 18, 2019
About MEX: 2.0 /10
Terrible, waited for over an hour and was forced to buy insurance. Awful service.

Fatiha

View more >
Economy | Toyota Yaris or similar
Reviewed: Mon, Mar 11, 2019
“Horrible”
About MEX: 3.3 /10
A l'aéroport aucune indication pour trouver mex apres avoir demandé à plusieurs personnes Attente de 2h dans l'agence 3 personnes en plus ont eu le même problème qui est des frais en plus pour la carte bleue

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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