Tuscany

Overall satisfied

The vehicle issue was not resolved. A complaint has been submitted.

There were many people picking up cars, and a Gold member of the company cut in line. Returning the car was very convenient!

The car rental location in Florence is too far from the airport!

The car was delightful and lived up to expectations. There were a few scuffs and scratches that needed identifying on pick up. The car hire compound had building works going on. It was not located on airport and the shuttle bus was rather small with a big scramble for all when it turned up at either end. There should be a designated waiting line with shade provided as it was very hot and there was nothing to hide under at the rental compound.

All went well. Good value and smooth booking process. May use Easyrentcars again in the future.