Overall service is good.

HERTZ is indeed a great brand, no upselling

I don't plan to praise them because my experiences made me realize that the well-known Hertz doesn't have significant advantages over other companies, and sometimes it's even worse than smaller companies.

There was no clear indication that the return time had to match the pickup time to the hour, and exceeding it by one hour costs the full day's fee, 200 pounds! Quite unreasonable.

The car was parked on its own in my private driveway in the country but they have accused me of a small scratch at the back above the bumper. This was already on the car and was not me but they are charging me for it. No-one went round the car with me on pick up and there was no-one there when i dropped it off Terrible - will never use Hertz again