Everyone at counter and shuttle were all very nice and helpful. The only small thing was that with the cold conditions the car was washed and there was much ice buildup in the wheels. I needed to pull over and break ice from wheels then everything was ok.

Booking worked well, price seemed good and didn't have the price drop to where the price was adjusted.

Excellent experience!

Excellent experience with booking and finding the great deals on rent a car!

Although we booked Honda Civic but we've got KIA Soul but the car is really new, about 1xxx KM. Drop Off is so fast but on pick up, we need to wait for car cleaning like half an hour since I thought it has just returned to Routes. Also waiting to be picked up at the airport is quite long.

fast, smooth and all details are provided. Love it.

We had to drive a KIA SUV as the Toyota wasn't available. It was a bit more difficult to get in and out but I enjoyed driving it.

Like: Staffs were friendly and it took less then 10 min getting paper work done. They gave us a free upgrade.
Dislike: No