They need DVLA share code, may be it can be specified on the web to reduce time of car pick-up

Why aren't there any reviews about whether this rental company is reliable? It's just garbage, the worst of the worst. I sincerely advise everyone never to use this company again. They are shameless, despicable, and have no integrity. I strongly suspect that they forged my signature. There were a lot of additional charges for insurance and fuel that I didn't notice on the first page when I signed. The final bill was several times more than the rental cost. It's unbelievable.

Everything was spot on but not the car I ordered. The replacement was ample but still, I see no point in you offering specific car models and then they aren't available. You should offer a class of car instead.

Customer service at pickup was dreadful. Wasted over an hour. Tyre pressure warning after driving for 10 minutes, had to deal with this myself after ringing the incident line. Not a good experience and have registered a complaint.

Fine

Attempts were made to upsell me to a car I clearly didn't need: "Since there's 2 of you a bigger car might be better" What?! It was a fairly aggressive upsell and along with the usual insurance nonsense, showed disdain for the customer