Mexico City

I bought full insurance on Zuzuche. When I picked up the car at the store, the staff said that since I had full insurance, there was nothing to worry about. Then they quietly added a bunch of extra insurance charges to the bill. This practice is really frustrating! Additionally, I want to verify if the fees are truly this high: 16% for airport fee, 19% for tax, 6% for license fee, and 4.5% for transport fee, totaling 45.5% in fees?

The store staff doesn’t speak English, making communication tough

I initially went to the store at Terminal 2 and was told that they didn't have the Jeep, so they gave me a Nissan SUV instead. Later, they tried to sell me insurance, and when I refused, they seemed unprofitable (an unexpected twist: they asked for a deposit of 12,000 local currency). Eventually, they sent me to Terminal 1. Reluctantly, I made my way to Terminal 1 with my luggage. Everything went smoothly there, and the deposit was reduced to 8,000.