I purchased full insurance and informed them I didn't need additional coverage, but they still added tire and glass insurance. I arrived early but couldn't pick up the car early. I was sick and had to wait for a long time. Eventually, I got frustrated and quickly finished the process to take the car.

They charged for fuel in advance, their English is poor, attitudes are just okay, and there's an extra fee for returning the car a day early.

Very convenient

Good

Great experience, both pickup and return were very convenient.