Good car, great cost

The rental company is quite small with limited staff, so the wait time is relatively long.

They upsell insurance when picking up the car and commit fraud when returning it. If you rent from them, insist they clean the windshield and then check it carefully with a flashlight! When I returned the car, I had to pay CAD75 for a tiny chip on the windshield that was just a bit larger than a pinhead! If you don't have the patience to inspect, it's better to buy their windshield insurance. Additionally, they target Chinese people! At the same time I returned the car, a foreign customer just handed over the keys and left. When I returned the car, a black man inspected the windshield for 3 minutes and found a tiny chip, forcing me to pay CAD75!

I should appreciate the concern, kindness and support of Nisha and Sunny, the supervisor and their great behaviour and kind advice.

It seemed like we had to wait a long time for a pick up. Longer than we were told it was going to be. Everything else was fine.

Very good