Very satisfied, no hidden charges.

차량 반납시 찾오기가 힘들어요 돌아올 장소 네비게이션에 저장해주시면 좋겠습니다

Staff good English, clear instructions... car provided is same as reservation..

Overall the service staff were good & friendly. The car condition was not to my expectations as there too many dent marks. Car a little old.

Easy to use & the perks made booking with EasyRentCars more attractive.

Very friendly and easy-going staff, helped to process my documents efficiently and explained the rental agreements clearly. Went with staff to pick up the car that's parked near the terminal door (no need to walk far), did some quick checks to mark any existing faults, and was on my way. The return was a bit confusing due to the instructions given - I thought I needed to find car park 7, but after a quick call, i found out it was actually Door 7 (they call it "Entrance 7") at the Arrivals Hall (the same area where I picked the car up from, where their car rental booth is). I might have misread the info, but I guess they could have written it clearer or just told me to drop off near the same area I picked it up, since based on the address written, I don't know what "floor" or "entrance number" i was at during my arrival. But other than that, the drop-off process was smooth, and the staff cheekily asked if I "got into any accidents" before letting me sign off that the car was returned with full tank, without any (new) damages. Overall, I would definitely rent with Chic Car Rent again.

Easyrentcars lived up to its name. Everything was very smooth and easy, and prices very competitive. Will definitely use again.